If you don't already have a current backup, back up all data before doing anything else. You do harder tasks with the computer all the time.Ģ. The process is much less complicated than the description. It will do no harm, but it won't do much good either.ĭon't be put off by the complexity of these instructions. I don't recommend running it on older versions of OS X. The test works on OS X 10.7 ("Lion") and later. But with the aid of the test results, the solution may take a few minutes, instead of hours or days. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. Please post the text on Pastebin, then post a link here to the page you created.ġ. When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. I know the report is long, maybe several hundred lines. Please don’t post other kinds of diagnostic report. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Choose DIAGNOSTIC AND USAGE INFORMATION instead. If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Use copy and paste to post the entire contents-the text, not a screenshot. The contents of the report will appear on the right. A panic report has a name that begins with "Kernel" and ends in ".panic". If the triangle is pointing to the right, click it so that it points down. There is a disclosure triangle to the left of the list item. ( not Diagnostic and Usage Messages) from the log list on the left. ☞ Open LaunchPad and start typing the name.ĭIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports The application is in the folder that opens. ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. Select it in the results (it should be at the top.) ☞ Enter the first few letters of its name into a Spotlight search. Launch the Console application in any of the following ways: If you have only one user account, you are the administrator. These instructions must be carried out as an administrator.
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